Returns & ExchangesIf you are not completely satisfied with your order, please return it in its original packaging within 30 days of the date of receiving the shipment for an exchange or refund, your refund will be made to your original form of payment within 2-3 business days after it is received in our warehouse.
For easy and quick refunds or exchanges fill out the return form provided with your order.
Free Outbound Shipping on all Exchanges.
Returns/Exchanges can be sent back via UPSP, UPS and FEDEX. Ship Returns to: Swags Galore, Inc., 1285 Purdytown Tpke, Lakeville, PA 18438.
Please do not return any items that are not in re-sellable condition, items that are used, washed or items that have missing, opened or damaged packaging. Open hardware items are not returnable.
Any items returned that were purchased with a free ship coupon will be charged the regular outgoing shipping charges when the merchandise is returned.
Close out items are sold as final sale and non-returnable or exchangeable.
If you have received defective items or something in error please contact us at firstname.lastname@example.org or 1-800-439-0323 8:00am to 4:30pm M-F EST.