Superior Customer Service!
Great experience. Purchased three valances that arrived at my home in two days. On-line color renderings and description of fabric material, etc. were remarkably spot on. One of the valances had a poorly sewn seem. I left an email along with a picture with customer service on Monday morning and received a personal phone call back a few hours later informing me that a replacement valance would be on it way that afternoon. I was so pleased with my initial "test order" experience that I ordered four more valances and a set of curtains for my laundry, lavatory and a bedroom. During check-out, I was notified that one of the valances was out of stock. I dropped an email to customer service inquiring when the valances would be back in stock. A few hour later, and mind you this was on Sunday afternoon, I received an email informing me that the valances would be in stock on Monday. Sure enough, Monday afternoon they were available. Those items arrived in two days too. Quality and color again were spot on. Totally pleased. Be sure to take advantage of the coupon codes for either free shipping or a percentage off of your purchase price.
Product Review for: Dalton, 57"W X 17"L, Scalloped Valance with Fringe