Returns & ExchangesIf you are not completely satisfied with your order, please return it in its original packaging within 30 days of the date of receiving the shipment for an exchange or refund, your refund will be made to your original form of payment(excluding any discount and outbound or inbound shipping charges) within 3-4 business days after it is received in our warehouse. All close out items are non-returnable or exchangeable.
For an easy and quick refund please fill out the "Items Returned" field on the return/exchange sheet of the items being returned and provide a copy of your original packing list.
To receive an exchange, please fill out the “Items requested for exchange” field on the return/exchange sheet of the items being returned and provide a copy of your original packing list.
Returns/Exchanges can be sent back via Post Office, UPS and FEDEX. Ship Returns to: Swags Galore, Inc., 1285 Purdytown Tpke, Lakeville, PA 18438. Customers are responsible for return shipping cost.
If you have received defective items or something in error or a dylot issue please contact us at firstname.lastname@example.org or 1-800-439-0323 8:00am to 4:30pm M-F EST. Please do not ship back until you have contacted customer service.