Returns & ExchangesIf you are not completely satisfied with your order, please return it in its original packaging within 30 days of the date of receiving the shipment for an exchange or refund, your refund will be made to your original form of payment(excluding any discount and outbound or inbound shipping charges) within 3-4 business days after it is received in our warehouse. All close out items are non-returnable or exchangeable.
For an easy and quick refund please write below "Items Returned" the items being returned and provide a copy of your original packing list.
To receive an exchange, please write below in the “Items requested for exchange” box for the products you would like to receive.
Returns/Exchanges can be sent back via Post Office, UPS and FEDEX. Ship Returns to: Swags Galore, Inc., 1285 Purdytown Tpke, Lakeville, PA 18438.
Any items returned that were purchased with a free ship coupon will be charged the regular outgoing shipping charges when the merchandise is returned.
If you have received defective items or something in error please contact us at firstname.lastname@example.org or 1-800-439-0323 8:00am to 4:30pm M-F EST.