Color of curtains differ from the picture
Please make sure you understand that the actual color of the curtains is not what you see on the site.
From the appearance of the picture on the Swags Galore site, I thought the Rosemary curtains were white with peach-color flowers. Since my kitchen is on the dark side, I thought these would be perfect. When the box came, and I opened them up, I was so disappointed that the curtains were not what I thought they were. They were really more of a light champagne-color (or light goldish) background with tan flowers. Oh no! I was so disappointed. I held them up to the window to see if they would do, but they just would not. The quality of the curtain, however, did seem fine. I am now destined to continue my search. I was also disappointed that I had to not only pay the shipping cost to my home (despite the fact that I had received "Free Shipping," but also had to pay the cost of shipping back, plus insurance, as required. That's a whole lot of shipping costs for a mistake, I don't believe was mine. I know that computer screens vary and can give you a different color, but I trust my husband's monitor, as he is in the graphic arts business and has a very accurate monitor. When I wrote to the company, they were not sympathetic at all and just merely reminded me of their policy. I should think if it were just a matter of me just changing my mind or ordering the wrong size, then perhaps it would have been my fault, but I sincerely believe that the picture on the site was misleading. I would never have ordered curtains for my kitchen that weren't white.
ProsEven though I did not open the package, I could see that the curtains were of good quality.
ConsShipping costs. If your order has to go back, you are stuck with two-way shipping, even when something is not your fault. For this reason, I do not think I would use or recommend this company again. I know it is clearly stated somewhere on the site, but I think sometimes a concession should be made if someone thought the curtains were a certain color because of the picture that was posted to advertise them. Sometimes you have to do things like that to promote good customer relations.
Product Review for: Rosemary, 58"W X 36"L, Tier Pair